Fun for kids, but not for parents. Kiosk opens at 8am, but families are queued up before 7am to get rafts or bikes. Only one person at cash register, so the line looks like it could take about an hour to pay. If you get a bike, only one person there too, so you wait another 30 minutes or so to get a bike. If you raft, you need to go 30 minutes early for safety briefing that lasts maybe 5 minutes. They tell you to stop and enjoy the beaches, but get to the raft shuttle back in two hours. We got in the water around 12:05pm and finished around 1:49pm. Then, no shuttle came to take us back until around 3:17pm. That was almost 90 minutes waiting around with kids and no water. Better bring sneakers with you and be prepared to walk back 2.5 to 3 miles to Curry Village. Don’t believe Aramark if they say you can also take the free shuttle. The families left stranded by the raft shuttle waited 90 minutes for those too. Most of those were so full, they only took two of the 30 people waiting at the four mile stop, or drove past without stopping. The shuttle driver didn’t have a phone or radio. Customer service from the contact us page was no help. They called back after 30 minutes, then put me on hold for another 15 minutes. The manager Skye wouldn’t talk to the families who were left stranded. She sent four other people (two at the shuttle area and two in Curry Village) to talk to us, but not help us. They wrote down her email address and told us to email her.