A Cozy Time at Kulhaus Cabin

We had a wonderful winter stay at Heavenly Horizon Chalet. The house is beautiful, very comfortable, and easily sleeps six people. After a day on the slopes, it was the perfect place to come back to and relax by the fireplace. The location is hard to beat. The chalet is about a two-minute walk to the tram at California Lodge. Another highlight is the large deck facing the slopes. The view of the mountain is fantastic and really adds to the whole experience of staying there. We’re thinking it would be great to come back in the summer. The mountain is right there for hiking, and the backyard has a lovely sitting area that would be perfect for relaxing outside in warmer weather. Plus it's fenced, so our dog can't escape. Did I mention the chalet is dog friendly?

My family has stayed at Lakeland Village about 25-30 times over the last 40 years. Over the past few years, we've had to arrange our stay through a short rental agency. In 2025, we used RnR for the first time. Overall, we had a good experience in unit #476. The rental unit was very nice but the carpets needed cleaning and I said as much when we were there and subsequently, in a review for RnR's website. Oddly, I thought, the review was not posted. For 2026, I decided to try a different unit because of the carpets. We rented unit #476. 476 was a relative disaster compared to 480. There was no porch light and that's required when it's fairly dark at night. RnR replaced it and a broken floor fan after I mentioned they weren't working. But the main issue, again, were the carpets. To say they were disgusting would be kind. They were filthy. So much so, that they turned the bottom of our feet black. RnR's initial response was to get the unit owner to clean the carpets. It's the same excuse they they used the prior year. They're the property manager! They shouldn't need permission for ordinary maintenance. Did they need permission to replace the light bulb? No! After two nights, the coffee maker crapped out. They said they would replace that but did not. That's three mornings without one of their amenities. The unit had other ordinary maintenance issues overlooked by RnR (see pictures). I kept complaining about the carpets, because they were that bad. RnR updated their response and said they would work with the unit owner to replace the carpets. The carpets were so bad, that I had to believe that someone would have had to mention it in a review and I missed reading it. But nearly every review published is a 5 star, glowing review. They were a very few 4 star reviews. The reviews would have no complaints. And it dawned on me why my review from the previous year was not published on their website. I had complained about unit 476's carpets. No complaints are published. It also dawned on me that every unit on RnR's website has a 5 star review. Why? Because RnR must average out all the published reviews. Since they basically only publish 5 star reviews, the units will all average 5 stars. Unit 480 WAS NOT a 5 star unit. RnR's web site unit advertising IS MISLEADING. They may be allowed to post the reviews they want, but they shouldn't be able to create their own rating system based only on the reviews that they prefer. I was led to believe that unit 480 was a spectacularly maintained unit. IT WAS NOT. No type of compensation for having a unit that was not as advertised was offered. I'm done with their deception and my opinion is that you shouldn't be surprised when you rent one of their units and it is not like what was advertised by RnR.

An Amazing Family Vacation at Sierra Shores Our stay at Sierra Shores in South Lake Tahoe was absolutely wonderful! We brought our entire family and rented three condos, which gave everyone plenty of room while still allowing us to spend quality time together. Sierra Shores was the perfect setting for our family vacation. Being able to have everyone together in one beautiful location made the trip incredibly special. We spent our days enjoying Lake Tahoe and our evenings relaxing, laughing, and making memories as a family. The accommodations were beautiful, comfortable, and ideal for a large family gathering. Everything about our stay helped make the vacation easy, relaxing, and unforgettable. Our children and grandchildren all had an amazing time, and none of us wanted the trip to end. We loved our experience so much that we have already reserved three condos for next year! We cannot wait to return and make even more wonderful family memories. We highly recommend Sierra Shores to anyone planning a special family vacation in South Lake Tahoe!

We stayed at an RNR Vacation Rentals property in South Lake Tahoe from 7/25-7/28/26. The location was excellent and within walking distance of Heavenly Village, which made it very convenient. However, our experience with the property’s cleanliness and safety was disappointing. When we arrived, we found hair and black dust on all of the bed sheets. The quilt also looked worn and did not smell freshly laundered. We sent photos to the property manager, and the cleaner came back to replace the bed sheets, but the quilt was not changed. Unfortunately, we still didn’t feel comfortable using it. Another concern was the large empty opening in the kitchen cabinets where a microwave had apparently been removed. The space was left with exposed metal mounting brackets, which could be a safety hazard, especially for families with young children. The manager explained that a microwave had previously been installed there but had been removed, leaving the opening exposed. Additionally, before we booked the house, we didn’t know there was another story above us. The guests upstairs made quite a bit of noise during our stay. I would recommend that the host mention in the property description that there is an upper floor with guests, so future visitors know what to expect. The location was great, but we hope RNR Vacation Rentals improves the cleanliness and addresses the safety concerns for future guests.

Our stay at Heavenly Designer’s Den truly lived up to its name. We absolutely loved every minute of it and felt right at home from the moment we arrived. The neighborhood was incredibly peaceful, making it the perfect place to relax. We brought our pups with us, and they were comfortable and happy throughout our stay. The entire home was immaculate, spotless, and thoughtfully designed, with every space carefully planned to make guests feel welcome. We will definitely be back for a future stay. Thank you for sharing your beautiful home with us! The Zavala Family