Our buggy broke down deep in the dunes, their dispatcher didn’t relay our need to the crew on our first call for help, waited an hour and half to get picked up, had to leave since we were on a planned road trip had to get going to next destination before dark. They don’t give refunds even if they are 100% at fault. The rusty steering broke. So you risk losing all your money. Horrible business model, don’t recommend, shop around. Worst company we have ever dealt with.