We opted for the VIP tickets on the steam-powered train, and it was well worth the price. The conductor and the other staff members were polite and respectful. They let our dogs ride the train with us, which is the reason why we chose to ride the train. It was a great experience with lots of good views. The sandwiches that were made for us and given to us in the customer ice chest were great as well. One tip I have that I didn't know til the very end of our trip was, they put little round wooden disc's in the front pocket of the ice chest and those are used on the train for any drink that you would like. Also, since we took the 11:30 train, they offered to let us stay at the drop-off point and ride the 3:00 pm train back. That would have been good to know beforehand because we would have prepared for that. I would have loved to walk around the grounds for a couple of hours rather than rushing off the train, eating quickly, and getting back on the train in about 20 minutes. We will be going back again to experience one of the longer train rides in the future.