This was my first time taking a trip with Getaway house and I absolutely recommend it. I know when I was looking to book I scoured the web looking for good information and helpful reviews of the cabins so I hope this helps!
I booked my cabin very last minute for a 24 hour trip during Memorial Day weekend and they were able to accommodate. Getaway House offers both early check in and late check out for $25 additional each. This was SO worth the money, I really recommend it. I wish all hotels had these two options.
The drive to the campsite from the highway is through the most beautiful windy mountain (drive carefully!) and once you're up the mountain you're only about 10 minutes from the site during which you'll pass plenty of businesses and homes so fear not, you're not totally off grid ha.
The view!! I totally lucked out and was given the cabin "Martha." Martha is situated on a small lot with one other cabin and has a beautiful view of the trees when standing in your cabin and when in bed it has a marvelous view of the sweeping canyons and mountains around (best of both worlds!). I had no immediate neighbor for the night so this cabin was incredibly peaceful, I was able to really relax and getaway.
They supplied a wonderful goody basket for my dog and a personalized note for me -- very cute.
They also provide a great heating and cooling system (seriously that cabin cools down FAST), books to read, games to play, pots, pans, cups, mugs and common kitchen needs like salt, pepper, sugar, creamer, olive oil etc.
The hot water in the shower was great in my cabin and my cell reception with verizon was pretty strong! Even though it was nice to avoid social media and texts (as is recommended) it was really comforting to be able to listen to a podcast and watch Netflix in the evening with my hotspot especially when traveling alone.
Oh, and the night hours are so quiet because of the strict 10pm sound curfew. That was wonderful.
Communication. I'm not sure what was going on but it seemed as if they avoided responding to any concerns I had along the trip, even to help dispel them. Weird.
Booking: You cannot choose your cabin when you book online and attempting to call their phone line was futile, after 3 attempts. I left voicemails however, and maybe they listened because I did in fact get close to what I wanted, so can't really complain!
Beware, your neighbors might really make or break this experience for you (being that the cabins are so close together.) I lucked out in my area because my neighbors were amazing, kind, and quiet.
There really was no element of "seclusion." I could see 4 other cabins, multiple cars and a road from my cabin window plus anyone on a casual stroll walking by my cabin could make direct eye contact with me if I was sitting on my bed. I didn't necessarily mind, but if you're really wanting to have a trip where you don't see anyone else, I'd keep that in mind. The best cabins for some seclusion are the ones that are on the outer parts of the loop.
Price: I wonder if the price has gone up? I've watched reviews of these cabins from only a year ago that quote them at $125/night. They are now around $450. While I still think the stay is absolutely worth it, it would be great, at this price, if they stopped charging for things like firewood, s'mores, coffee, tea, swiss miss etc. Half of these are items that come included at much cheaper hotels around the country.
All in all, would I stay here again? 100% I'm already planning my next (much longer) trip and will probably snag one of their "cabin packs" which is a much better deal. This was the most fun solo trip ever, I didn't want to leave at all!