Getaway Escape House in Big Bear

Originally had a campground but made a last minute pivot. These are beautiful and the location is super quiet and there are some amazing views. Our cabin was super clean and they stock it with snacks, coffee and little s’mores kits! So peaceful and relaxing. This was a lucky find for my son and I as we soon complete our Chicago to Santa Monica Route 66 trip.

Honestly, hard pass on these “cabins.” They’re essentially trailers with a cabin aesthetic inside, and unfortunately, the experience didn’t match the price. Customer service was disappointing. The staff was rude, dismissive, and communication was lacking. When we arrived, the bed was messy with dirt on the bed and there were still dishes in the sink. Even basic amenities, like trash bags, weren’t provided. Later on in our stay, Staff offered room service which was included as a “destination fee” and it was never provided. I feel like you’re primarily paying for the view, while everything else comes second. The views are beautiful, but the overall experience needs significant improvement. I would consider coming back if the cleanliness, customer service, communication, and basic amenities were addressed

They didn’t have the bed made when I got there. I didn’t even check in early. I had to sleep with dirty sheets and pillows with stains. (This was a pricey stay for one night I was expecting the bed to atleast be made !!) Not only that there was ants inside the unit. Lastly, the fire alarm kept going off!! Not allowing me to sleep properly. I was sooo frustrated and then they have you take off the alarm and place it outside where you can STILL hear it. I asked for a refund or something they said morning staff would address this? (They never did they don’t even have a front desk!!)

My husband and I were looking for a getaway in the nature and I came across Postcard Cabins Big Bear and next things I know we have been there twice in six weeks! First of all the cabin was really tiny even for just the two of us but it was very cozy. Everything was clean and pretty much everything you need in that space. One night stayed came with 3 wood bundles and a few starters which is enough through the whole dinner time.We didn’t use kitchen inside the cabin at all.First time we cooked a steak on the bonfire and the second time I brought pre made food from home and just reheat it on the bonfire.Keep in mind,If you wanna grill anything on the fire you have to used Tinfoil and do not cook your meat directly on the grilled.(I think it was written somewhere) Inside cabin they provided an electric stove top,Plates and all kitchen utensils including dish soap and sponge. Both my husband and I have cell phone service just fine (Verizon) but when you’re surrounded with that beautiful nature just leave your phone in the cellphone lockbox and forget about it (Just don’t forget it when you check out) There were 2 electrical outlets that I saw so far inside the cabins.One was by the bed or by the dining table (Depend on which cabins you got) and another one next to toilet in the bathroom.Was it convenience? Not really but it’s doable for us. Water pressure was good but used water one thing at the time.No sink and shower in the same time. There was no mirror or bathroom sink whatsoever,so get a lil creative of How you would put make up on or brush your teeth. Each cabins have there own individual parking,So don’t worried about it. On the second visited there was cute deers walked by really close to our cabins.Love that! Customer service were great! Basically anything you need or any questions just text them. There was no front desk to check in or out.Before 4 pm which is check in time they will texted you the code and the instructions and then before check out time they will text you another code for check out.Easy and convenience. We can’t wait to go back for the third time,Hopefully we can make it happen soon!

It’s not bad but theres definitely room for improvement. It mostly looks like the pictures you see online but they can do a better job of maintaining them. We stayed at the Regina- it had a really musty/mildew smell which is likely because the floor is carpet— even in the bathroom! Theres black mold due to the water running through the carpet. The heater/AC unit is really loud too. It’s also not exactly private - there are other cabins a few feet away but nice views and close to the lake but it’s arrowhead lake- not big bear.