Misleading fee structure: I was charged a credit card processing fee without being offered an alternative (violating California Civil Code §1748.1), and the “total” booking cost was deceptively presented, asking it unclear that the refundable deposit was part of the total.
When I asked for clarification or goodwill, the owner doubled down instead of acknowledging the issue. I paid a little less than $1000 for a cabin with a fireplace useable, a half-empty jacuzzi with broken jets, and in the end, they made me feel like I was the problem.
Would never recommend. This business puts profits over people. There are better places in Idyllwild, and cheaper !