Two Bunch Palms is a beautiful property with a unique atmosphere that makes you feel like you’re somewhere special. Unfortunately, that’s where the experience begins and ends.
The rooms are perfectly average and could use more care and attention. We visited during the low season, which I assumed would be the ideal time for the resort to go above and beyond and create loyal returning guests. Instead, most of the wellness classes listed on the schedule were canceled, leaving very little to do.
The breakfast buffet was the biggest disappointment. It lacked variety, freshness, and any sense of hospitality. It doesn’t take a large budget to make breakfast feel inviting—a platter of seasonal fruit like watermelon, peaches, or berries, a few healthier options, and a little presentation would go a long way. Instead, we were served plain eggs, sausages, and some of the worst overnight oats I’ve ever tasted. The coffee was good , but it couldn’t make up for such an uninspired meal.
What makes this especially disappointing is that the fixes aren’t expensive or complicated. This property already has everything it needs to be exceptional—the natural setting, the hot springs, and the peaceful atmosphere. It simply feels like management has stopped putting love into the guest experience.
I’m giving Two Bunch Palms 3 out of 5 stars. The property is special, but almost everything else feels average. With more attention to the details that guests actually remember, this place could easily deserve five stars.