Get Hot and Cold at Den Mother Spa

I recently had the most amazing experience at Den Mother Spa in Los Angeles, and I can't stop raving about it. This spa truly offers a tranquil and beautiful escape from the hustle and bustle of everyday life. I visited Den Mother Spa with my friends as part of our girls' weekend in LA, and it exceeded all our expectations. We decided to try the Reflexology massages in the garden area, and it turned out to be the perfect choice. The garden setting added to the serenity of the experience, with lush greenery and a soothing ambiance that instantly put us at ease. My therapist, Devin, was an absolute gem. She provided one of the best massages I've ever had. Her expertise and attention to detail were truly impressive, and she made sure I felt completely relaxed throughout the entire session. One of the unique features of Den Mother Spa is that they offer little cocktails to enjoy during your massage, which added a delightful touch to our already fantastic experience. Sipping on a refreshing drink while receiving a top-notch massage was pure bliss. Whether you're looking for a solo escape or a memorable experience with friends, this spa delivers on all fronts. The tranquil atmosphere, skilled therapists like Devin, and the option to enjoy cocktails make it the best hideaway for relaxation and rejuvenation in Los Angeles.

Den Mother is incredible! The most relaxing /indoor/outdoor zen house. I came with my cousin for her birthday and we did contrast therapy (sauna + cold plunge tub) and we loved it. We relaxed afterwards in the outdoor garden & had a snack & some drinks. Cannot wait to come back! The perfect wellness spot.

The most beautiful setting and caring staff. I love the option to enjoy food and drinks while getting a delightful massage! The sauna/cold plunge 10/10🤌🏼 I’ve had facial sculpting as well that was heavenly. I can’t wait to go back!

Omg. The most luxuriant and zen experience from start to finish. I wish I could bottle Den Mother’s vibe. Everything from the sign in to relaxing in the garden space was just so chill and the team were just as lovely. I had a Swedish massage from Hayley K, who was amazing. I felt like a new person. 10/10 will be back!

We are extremely disappointed with the customer service we received at this place for our birthdays. My twin sister and I had booked a massage appointment for Monday, intending to celebrate our special day with a massage together. On Sunday evening, we both attempted to book separate appointments using our phones. Regrettably, while I was able to successfully secure a reservation and make the required deposit, my sister encountered an error message indicating that there were no available slots for the designated time. This discrepancy immediately raised concerns about our plans. Due to the urgency of the matter, I eagerly awaited Monday morning for the salon to open, and immediately contacted your establishment to address the issue and seek a resolution. As a new customer, I had hoped for understanding and compassion in light of the unfortunate circumstances and the significance of it being our birthday. Unfortunately, the way this situation was handled by your staff left us feeling disheartened and upset. Not only was I met with a lack of empathy and understanding by Olivia, but I was also informed that refunds are generally not granted due to various reasons. While I understand the policy, I firmly believe that exceptions can be made when unique and unfortunate situations such as ours arise. It saddens me to think that our birthday celebration was marred by such an unwelcoming and unsupportive experience. I kindly request that you reevaluate your customer service policies and empower your staff to handle situations like ours with more empathy and flexibility. A compassionate approach to customer concerns can significantly enhance your salon's reputation and retain valued clientele. I sincerely hope that you will take this feedback seriously and address the issues raised. We genuinely had high expectations for our visit to your salon, and it is disheartening to have left with such disappointment. Despite explaining the situation and the significance of it being our birthday, Olivia and her manager not only refused to provide a refund or accommodate us but also failed to even mention a simple "happy birthday." This lack of empathy, flexibility, and basic courtesy has resulted in the loss of a potential regular customer. I will certainly not recommend this place to anyone.