Overall, everything is fine. This is a truly exciting and incredible experience that you can treat yourself to if you're visiting New York for the first time or just being here as a tourist. The team is very friendly, and everything is pleasant, fast, clear, and to the point.
But now let's talk about the nuances. My friend and I watched a ton of videos on the company's website, in people's reviews, on their personal Instagram accounts, and on the company's official Instagram — and literally everywhere, people are taking photos of their feet inside the helicopter over the city. It looks like they're flying quite low, which makes you want this flight even more and makes you shell out a pretty substantial amount, especially if you buy extra services or book a sunset flight.
So, today we had a very nice pilot — we won't mention his name — but there was no opportunity to stick our feet out at any point during the flight because we were flying at a fairly high speed. And as a skydiver with a valid license, I know the difference between high speed for an aircraft and low speed, when you can let a passenger take a photo or stick a hand or a foot out the window. Also, we were flying extremely high above the city, so we couldn't get anything like the photos shown in those possibly paid reviews.
Overall, I'll repeat, we are satisfied, but keep in mind: either those reviews are bought, or you might just get unlucky with your pilot, who won't go out of their way to make you happy and give you the full experience you saw in the pictures that hooked you.