The spa is well-maintained, and the staff is friendly. I was promptly seated and asked to complete waivers before being directed to the changing room. However, I didn't come across the owner/manager; instead, there were two staff members present. I do wish their greeting had been more professional, and they had discussed the services and potential additions with me. A proper introduction to my day's assistant would have been nice as well.
The service concluded with delightful tea and baklava. I recommend having extra lotion or oil available for those without their own and providing disposable hair brushes for post-shower use, or at least notifying guests that these items aren't provided. Despite my high expectations, I still found the experience relaxing. Also my scrub wasn’t good, I could tell the assisting me was young and inexperienced. Maybe I’ll explore their other services on my next visit.